Return & Refund Policy
All sales are final. We do not accept returns or provide refunds once a purchase has been completed.
However, if you receive a damaged product or an incorrect item, we will gladly replace it at no additional cost. To qualify for a replacement, please contact us at +6011-10697800 (whatsapp) or email us at yandepartment@gmail.com within 3 days of receiving your order and provide clear photos of the damaged or incorrect item along with your order details.
We reserve the right to determine whether the item qualifies for a replacement based on the evidence provided.
Thank you for your understanding.